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[Mighty Midget]

If the DOSBox configuration file is the same for all PCs, then how about offering a standarized config autoexec, and make it PERFECTLY clear that the ONLY thing the newbies have to do is to create a folder with a GIVEN name at a GIVEN location for them to unzip their games into?

Let's say for instance:
"Before you copy and paste these lines into your DOSBox config file, at the END, BELOW the line that says "autoexec", MAKE SURE you have created a folder on your C: drive named Dosgames, so that you have a C:\Dosgame folder."

Then have the copy/paste lines ready for all.

Of course, any often occurring problems that can be standarized can be addressed this way.